bet game Terms and Conditions

1 Introduction and Applicability

These terms and conditions serve as a legally binding agreement between bet game and its users. Using any service through the bet game website or mobile application means you have fully agreed to these terms.

If any user disagrees with any part of these terms, they are requested to stop using the site. bet game is an online betting and gaming platform operated for users in Bangladesh, committed to providing entertainment services in a responsible manner.

To learn more about bet game's background, read our About Us page, which provides information about the platform's identity and goals.

2 Age and Eligibility Requirements

All services on bet game are for adults only. To register, the user must be at least 21 years of age. For Ages 21+

2.1 Eligibility Criteria

The applicant must be at least 21 years old and be able to prove it.
A user may open only one account — creating multiple accounts is strictly prohibited.
All information provided at registration must be accurate and kept up to date.
The user must be legally eligible to use bet game's services.

2.2 Identity Verification (KYC)

As part of the account verification process, bet game may request identity documents, proof of date of birth, and other relevant documents from the user. If the required documents are not submitted within the specified time, the account may be temporarily suspended.

3 Account Registration and Security

To complete registration on bet game, the user must provide accurate personal information, a mobile number, and a strong password. Registration is completed through OTP verification using a valid mobile number.

3.1 Account Security

Keeping the account password confidential is the user's own responsibility.
Login details must not be shared with any third party.
If unauthorized access to the account is suspected, the bet game support team must be notified immediately.
bet game will never ask for a full password or banking details via email or chat.

3.2 Account Suspension and Cancellation

If a user violates these terms, engages in fraudulent activity, or provides false information, bet game reserves the right to temporarily suspend or permanently cancel that account. In such cases, the balance in the account may be forfeited.

4 Deposit and Withdrawal Policy

Transactions on bet game can be made using Bangladesh's popular mobile banking services. Currently, bKash, Nagad, Rocket, and Upay are supported for deposits and withdrawals.

4.1 Minimum Amounts

Minimum deposit amount: ৳300 (the same for each method)
Minimum withdrawal amount: ৳500
Standard withdrawal processing time: 10–45 minutes

4.2 Account Verification and Withdrawal

The user's account must be fully verified before requesting a withdrawal. Withdrawal from bonus funds will not be possible until the wagering requirements for the bonus have been met. Withdrawal funds will be sent to the mobile number used to open the account.

4.3 Transaction Restrictions

In the interest of security, bet game may temporarily hold any suspicious transaction and request additional verification. If evidence of fraudulent or unusual activity is found, the relevant transaction will be cancelled.

5 Bonus and Promotion Terms

bet game offers various bonuses and promotional offers. Each bonus has its own terms and conditions that must be met.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: on a ৳1,000 deposit you receive a ৳1,000 bonus, giving a total balance of ৳2,000, and you must wager ৳1,000 × 15 = ৳15,000 before withdrawing.

5.2 General Bonus Rules

Before accepting a bonus, you must read the specific terms and conditions of the applicable offer.
Withdrawal from the bonus balance will not be allowed until the wagering requirements are met.
If evidence of bonus abuse is found, bet game may forfeit the relevant bonus and any winnings earned.
It may not be possible to activate another bonus while one bonus offer is already active.
Creating multiple accounts to take advantage of bonus offers is strictly prohibited.

5.3 Promotion Changes

bet game reserves the right to change, suspend, or cancel any ongoing promotion at any time. For details about any promotion, visit the relevant promotions page on the site or contact 24/7 live chat.

6 Betting and Gaming Rules

bet game offers various types of games and betting options including slots, live casino, and cricket betting. Each game or betting category has its own specific rules.

6.1 Sports Betting

When placing bets on cricket, football, and other sports events, wins and losses are determined by the odds displayed by bet game. If incorrect odds are displayed due to a technical error, bet game reserves the right to cancel those bets. If a match is abandoned or postponed, bets will be settled according to bet game's policy.

6.2 Casino Games

All casino games use RNG (Random Number Generator) technology, which ensures fairness of results. The RTP (Return to Player) percentage for each game is listed in the game information section.

6.3 Live Casino

Live casino games are operated in real time through a dealer. If the internet connection is lost, the data stored on bet game's server for any ongoing bet will be considered final.

7 Responsible Gaming Policy

bet game believes that entertainment betting should be enjoyed in a healthy and controlled manner. Following our Responsible Gaming Guidelines keeps the gaming experience enjoyable and safe.

7.1 Setting Your Own Limits

Users can set daily, weekly, or monthly deposit limits from their account settings. These limits will take effect immediately once activated.

7.2 Self-Exclusion

If a user feels that gaming is becoming a problem for them, they can apply to temporarily or permanently close their account through the support team. During self-exclusion, no bonuses or promotional materials will be sent to that account.

8 Prohibited Activities

The following activities are strictly prohibited on the bet game platform:

Creating or operating multiple accounts by the same person.
Placing coordinated bets for the purpose of exploiting bonuses (Bonus Abuse).
Using or stealing another user's account information.
Exploiting technical vulnerabilities of the platform or attempting to hack it.
Using the platform for the purpose of money laundering.
Helping minors open or use an account.

If any of the above activities are detected, the relevant account will be cancelled and legal action may be taken if necessary.

9 Intellectual Property and Content Rights

All content displayed on the bet game website and app — logos, designs, text, graphics, software — is covered by the intellectual property rights of bet game or its licensed partners. Users may view this content for personal, non-commercial purposes, but may not redistribute, modify, or use it commercially in any way.

The rights to game software belong to the respective game developers — such as PG Soft, Pragmatic Play, Evolution, JILI, and others — and their terms and conditions will also apply.

10 Privacy and Data Protection

Protecting users' personal data is one of bet game's top priorities. All data transmission is kept secure using SSL encryption. bet game never sells users' personal information to third parties.

For a full description of how data is collected, stored, and used, read our Privacy Policy page, which describes in detail how your personal information is handled.

11 Limitation of Liability

bet game is not directly liable for losses caused by technical errors, server outages, or internet connection problems. The platform is provided on an "as is" basis and maximum service availability at any given time cannot be guaranteed.

11.1 Maintenance and Downtime

The site may be temporarily unavailable during routine maintenance or emergency repairs. In such situations, bet game will attempt to give advance notice, though this may not always be possible.

11.2 Third-Party Services

bet game is not liable for disruptions to payment gateways, game providers, or other third-party services. The terms and conditions of the relevant third party also apply in this regard.

12 Changes to Terms and Contact

bet game reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, notice will be sent to users' accounts or by email. Continued use of the site after changes are made will be taken as acceptance of the new terms.

12.1 Support and Complaints

For any questions or complaints, you can contact bet game's 24/7 live chat support in Bengali or English. Email support is also available. For common questions, checking our Frequently Asked Questions (FAQ) section is likely to get you a quick answer.

12.2 Governing Law

These terms will be governed by the applicable laws in effect. Any dispute will first be attempted to be resolved through discussion.